About us

An ICT software development and technology company, founded in Lusaka in 2020.

Company overview

An ICT company established in Zambia in 2020

Prime Information Systems Limited was established in 2020 and is headquartered in Zambia, with a regional presence in Botswana, South Africa and Namibia. We specialise in software development, digital transformation and enterprise technology solutions.

Driven by a strong commitment to innovation, creativity and knowledge transfer, we provide tailored solutions that enable operational efficiency and digital growth, and deliver scalable, secure and future-ready solutions for enterprises and institutions.

A results-oriented ICT company

Prime Information Systems Limited is a software development, digital transformation and technology company serving clients in Zambia and internationally. Our team of highly skilled, results-driven professionals brings practical experience and strategic insight to complex technical and business challenges, with more than 20 years of combined experience across telecommunications, electronic security, mobile networks, fintech, electronics and IT.

Company profile 2026PDF · 10 pagesView

Mission

To drive digital transformation with ICT solutions, software and technology services that improve efficiency, performance and simplicity, creating value for customers and sustainable revenue growth.

Vision

To be a market-leading provider of software development, digital transformation and technology solutions in Zambia and internationally, and a trusted global player.

Our values

What guides our work

We are guided by integrity, honesty and transparency in all our engagements, and uphold professionalism, respect and reliability while delivering high-quality, innovative solutions.

Integrity
Honesty
Transparency
Respect
Innovation
Creativity
Reliability
Quality
Excellence
Relevance
Professionalism

Goals and philosophy

Where we are going, and how we work

Long-term goal
To become a market leader in software development, product design and technology solutions in Zambia and internationally, delivering world-class services and products and establishing a strong global presence.
Short-term goal
To develop, market and deliver high-value ICT solutions, services and products that enhance customer operational efficiency and business performance, with sustainable sales growth and strategic client contracts in new and existing markets.
Business philosophy
We are committed to setting industry standards through excellence in software development, innovative solutions, product development and digital technologies, delivering measurable value and sustainable impact for our clients.
Our pledge to customers
We deliver value-added solutions and exceptional customer experiences through honest, ethical and reliable service, building long-term, trusted partnerships grounded in integrity, empathy, cost efficiency and measurable business impact.

What we do

Software, systems and digital services

We work across ICT, software development, digital transformation, enterprise technology solutions, technology product development, project management and ICT managed services: from ERP, document management and CRM to web, mobile and USSD applications and systems integration.

See our services and products

Industries and sectors

Who we serve

Government and government agencies
State-owned enterprises
NGOs
International development and aid agencies
Banking and insurance
Education and vocational training
Healthcare and hospitals
Hospitality
Telecommunications
Utilities
Energy
Mining
Manufacturing
Agriculture
Microfinance
Tourism
Private enterprises

Why choose us

Why organisations work with us

More than 20 years of experience
Our team brings combined experience from telecommunications, electronic security, mobile networks, fintech, electronics and IT.
Proven delivery
ZICTA, NHA, ZCGS and Smart Applications confirm our work in their letters.
Find out more
International partners
We work with strategic alliance partners in Africa, Europe, Asia and North America.
Find out more
Registered and compliant
Registered with ZPPA, NAPSA, NHIMA and ZRA, an ICTAZ member and a ZICTA licensed dealer.

Leadership

Led by our founder

Dr. Eng Sydney Chiyaba

Founder and CEO

An ICT professional, registered engineer and project management professional, and a Fellow of the ICT Association of Zambia and the Engineering Institution of Zambia.

Founder's profile and CV

Let's work together

Tell us about your project and we will come back with options and a proposal.